Tag: VoIP

VoIP, Tips & support

Why PSTN/ISDN customers are switching to VoIP and why they’re not

Earlier technology, PSTN (Public Switched Telephone Network) is the standard telephony set up for small businesses, with ISDN (Intergrated Services Digital Network) delivering digital lines for larger businesses. Thanks to bigger and better data capabilities, businesses are now embracing VoIP, aka the “Voice Over Internet Protocol” – the flexible phone system that allows you to make calls over your internet connection. Why are businesses moving to […]

VoIP, Telecommunications strategy

Fibre connectivity brings VoIP to those previously disconnected

Back in late 2010 I hit a wall whilst building a solution for a customer. We had invested hours in getting to know every inch of the business, how they operated, how they made money and where they wanted to improve. The company in question needed greater capacity to their office phone system, they had recently expanded and they had plans in place to increase headcount […]