Nokia Lumia 920 exclusive to the EE family

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I wasn’t totally surprised but I was saddened to see the news that Nokia’s flagship Windows 8 device is going to be exclusive to the EE family of EE for 4G users and Orange and T-Mobile for 3G users for an intial period. I have been using a Lumia 800 since they launched earlier this year and I am a big fan of the Windows […]

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A lesson in customer service – loyalty rewarded?

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How do you reward your loyal customers? The really dedicated ones that have one of nearly all your products? The ones that want to trust you with their financial well being? Maybe you take them out for lunch on a glorious summers day, by the river, a beautiful bottle of wine and some fine food? Or maybe you choose something to get the adrenaline pumping, […]