DND issue on iPhones following latest software update

Do not disturb issue We have recently found various customers have had issues with their iPhones following the latest update of software. It seems the update has automatically turned on the Do Not Disturb (DND) feature on the iPhone, with repeated calls function available. This means that if anyone phones, the call will be sent directly to voicemail – without a notification to the user. While the repeated calls function means […]

How to “hard reset” an iPhone

The apple iPhone is essentially a computer and like many other computers it needs a reboot from time to time. Now a reboot is different from just turning it off and on again, a special process has to be followed to tell the device to fully close down all applications and start them again from the scratch (this does not mean wiping off everything you […]