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How to update to Android 9 Pie

Compatible devices

The following Google devices have already been updated to Pie: Essential Phone, Google Pixel, Google Pixel XL, Google Pixel 2, Google Pixel 2 XL. The Pixel 3 and Pixel 3 XL feature Android Pie out the box. 


The following devices are currently confirmed to be awaiting the update:

Nokia

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    Nokia 6 (Beta)
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    Nokia 6.1
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    Nokia 7.1

HTC

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    U11
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    U11 Life
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    U12+

Samsung*

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    Galaxy S8
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    Galaxy S8 Plus​​​
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    Galaxy Note 8
  • Galaxy S9
  • Galaxy S9 Plus
  • Galaxy A5 (2017)

Honor

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    Mate 9
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    View 10
  • 10 Pro
  • Mate 10 Pro

Motorola

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    Moto Z2 Force
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    Moto Z2 Play
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    Moto Z3
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    Moto Z3 Play
  • Moto G6
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    Moto G6 Plus
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    Moto G6 Play
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    Moto X4

Sony

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    Xperia XZ2
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    Xperia XZ2 Premium
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    Xperia XZ2 Compact 
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    XZ Premium
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    XZ1
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    XZ1 Compact

Select Xiaomi, HMD Global, Oppo, Vivo and OnePlus models are also due the update. 


* Samsung models not expected to receive the update until the release of the new Samsung flagships, the Galaxy S10 or Galaxy X, early next year. 

Compatible device? ☑
Here's how to update to Pie:

  • Firstly, ensure your WiFi is on. You can do so by swiping down from the top of your screen and tapping the WiFi icon. 
  • Head to your Settings. Typically this is a gear shaped icon.
  • Scroll down and tap About Device, usually located at the bottom of the menu. If you're using an Android tablet, you may need to tap the General tab at the top of the screen first.
  • Tap Update. This may read "Software Update" or "System Firmware update" depending on your version of Android. 

Any questions?

If you have any difficulty updating your device, please do not hesitate to contact your account manager, we are always more than happy to help! 


You can get in touch via email: support@cmmtelecoms.co.uk or phone 01252 854352.