VoIP

Professional Music on Hold

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MoH helps keep your callers engaged and happy, whilst waiting for an operator. You can create bespoke messages too, so you can directly address the needs of your business. Want to advertise a new product, service or event? How about opening hours over the coming Bank Holiday? No matter who is calling, or what your business does, we can help you make the most out […]

VoIP

The Best Telephone Solution for Start-ups and the Self-employed

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The best telephone solution is capable of far more than making and receiving calls.  In fact, the right solution can improve collaboration, boost your productivity, increase mobility and enhance the customer experience you provide.  No matter how big or small your company is, the telephone solution ‘VoIP’ provides all the benefits above, and you’ll understand how VoIP can help you once you’ve finished this post.  […]

Tips & support

Business Data Security and Digital Risk

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Jump to:Phishing scams that are on the riseQuick (and free) tips to protect yourself from cyberattacks and breachesThe ultimate solution that will secure your business data and online activityNow more than ever, UK businesses are reliant on digital communication or online services, such as email addresses, websites, online banking or purchases.  The surge in digital communication and services, combined with the popularity of mobile devices, […]

Apple

Android 10 versus Apple iOS 14

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According to research by RescueTime, the average smartphone user spends 3 hours and 15 minutes on their device every, single day.  This figure equates to nearly 1,187 hours each year, so choosing your digital companion shouldn’t be taken lightly.  But where do you start?Comparing individual specifications can be an overwhelming and time-consuming task.  To narrow down your choices, it’s best to get cracking with the […]

Tips & support

3 Warning Signs of a Poor Telecoms Strategy

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1. Questionable security The new GDPR regulations came into effect on May 25th 2018, and made security and privacy even more vital. If you haven’t already, you can grab your free GDPR checklist here.GDPR is serious business.  Organisations that breach GDPR regulations will be subject to steep financial penalties. Last year, British Airways faced a £183,000,000 fine over a passenger data breach.  Penalties are not […]

Tips & support

The Ultimate Guide to Voice Calling in Microsoft Teams

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Integrating Voice Calling with Microsoft Teams means you’ll use a single app for all your communication tools (Outlook calendar, meetings, chats, calls).Jump to…How to make inbound and outbound calls in Microsoft TeamsHow to accept calls in Microsoft TeamsWhy are businesses moving from PBX to Microsoft Teams?How do I know if integrating Voice Calling with Microsoft Teams is the right move for my business?Should I switch […]