Voice

Professional installation and advice for optimal performance

Cost-effective, scale-able solutions  


We work with trusted VoIP partners to ensure we provide you with a reliable, flexible and feature-rich telephone system. We're here to help you get the most out of VoIP, so that you can boost productivity, enhance your customer experience and improve collaboration within your organisation, using a cost-effective solution.

Cheap licence fees

Inclusive call bundles

Inexpensive international calls


COst

VoIP offers a wide range of cost-cutting possibilities. We can provide and install an affordable new system with no upfront costs and eliminate equipment and storage costs associated with traditional phone systems. You can take advantage of cheap licence fees, inclusive call bundles and inexpensive international calls.


Support

CMM Telecoms pride ourselves on customer experience, and believe in build long-standing relationships with our clients.  The CMM support team are on hand to assist with any issues you may have, our VoIP systems can be fully managed via on online portal, however many prefer us to manage this on your behalf.


Feature rich

No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience. Our VoIP systems give you access to features you can easily control. CMM will configure the system as per your requirements – this can be as basic or as complex as you want.


Click here to view the features guide


FLexibility

We understand that dynamic businesses want flexibility; our VoIP systems help businesses become more efficient by enabling adaptable work environments.


Work from anywhere

Your office calls can be delivered to your desk phone, PC or mobile and if you can’t answer the call we can send any voicemails through to you via email.


Built-in business continuity

Our VoIP systems allow your organisation to carry on making and taking calls, whatever the circumstances, so unexpected events such as floods, strikes or utility works won’t disrupt your business.


Expand your business reach 

You have total flexibility with the numbers you want to use and display and are able to extend your business reach and use any local area number no matter where you are located.



devices and access

CMM provide a range of premium handsets plus desktop and mobile clients. In addition, we are also able to provide integration with your CRM and accounting packages, enabling you to click to dial out through your web browser or internal systems.  


Click here to view current devices

Cost-cutting capabilities 

Why spend more than you have to? VoIP eliminates the equipment and storage costs associated with traditional phone systems, reducing your overheads and making way for healthier profits. We can provide and install an affordable new system with no upfront costs, while you take advantage of cheap licence fees, inclusive call bundles and inexpensive international calls.

Support when you need it


You won't find a more committed support team. We pride ourselves on customer experience, and will be on hand to assist you with any issues you may have, on or off-site. Your VoIP system can be fully managed via an online portal, or we can manage this on your behalf - so you can get back to doing what you do best, while we do what we best.

  • Comprehensive management available - inclusive of your online portal
  • Assistance when you need it

Features tailored to your needs

  • No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience. 
  • Our VoIP systems give you access to features you can easily control. We'll configure the system as per your requirements – which can be as basic or as complex as you want, so you'll only pay for features that add value to your operations.

Flexibility 


We understand that dynamic businesses want flexibility; our VoIP systems can help you become more efficient by enabling adaptable work environments.

Remote working made easy

 Your office calls can be delivered to your desk phone, PC or mobile. If you can’t answer, we can send any voicemails through to you via email, so you can retrieve important messages on-the-go, from any device.

Built-in business continuity

Our VoIP systems allow your organisation to carry on making and taking calls, whatever the circumstances, so unexpected events such as floods, strikes or utility works won’t disrupt your business.

Expand your business reach 

You have total flexibility with the numbers you want to use and display and are able to extend your business reach and use any local area number no matter where you are located.

Devices and access

  • If you're not sure which handset is best for your business, you're not alone. We can advise you on a wide range of handsets from a choice of manufacturers, so you can rest assured that you will receive the system that adds value to your communications.
  • We can also integrate your Customer Relationship Management (CRM) and account packages, so the minute your phone rings, you can quickly access the information you need to best serve your caller.  And the happier your callers are, the better your business reputation will be. 

How else can we help?


We provide complete convenience; with all the solutions you need from one provider, in one place with one account manager - who knows your business needs.

Office 365

Office 365 is cost-effective, subscription-based service providing email and file storage in the cloud. CMM can help you to transition your existing mail service and configure your devices and advise on best practice. There are various packages, which include hosted email, the latest Office programs, instant messaging and more. 


Professional music on hold

Music on Hold can enhance your corporate image and provide a professional first impression to prospects. Your ‘On Hold’ time can be used for new revenue opportunities, from cross-marketing to advertising new services, or simply to reassure your customers that their call is valued.


Fixed line billing

We want you to reap the best possible benefits from your telecoms strategy, so if VoIP isn't suitable, we'll talk you through other options. We can provide packages and cost savings on BT line rental and calls and we'll review your account to make sure that you're paying the most competitive rates. You'll be able to take advantage of a simple, seamless switch-over process, and comprehensive billing and reporting. Meanwhile, our support team will deal with any issues you may have.

What do our clients have to say?


"We require a telecoms supplier who can meet our demands both in the UK and Europe and we are very pleased to work with CMM, the young team are extremely knowledgeable and always provide a fast, efficient and first class service. I would have no hesitation in recommending CMM."


Paul De La Haye, Director

DJO Global

"We have been using CMM for quite a few years now and they have always provided us with excellent, personal customer service. They have always been helpful and informative, and are happy to research my requests if an answer is not immediately available, and I would happily recommend them to anyone."

Pete Rutland, Production Manager

Dramatico Entertainment Ltd

Offers you don't want to miss

Free VoIP System & Unlimited UK Calls

  • Free VoIP system with three year contracts; including installation, training and unlimited UK calls.
  • Plus, a free, no obligation quote based on your current telecoms infrastructure - if we can save you money, we'll let you know.
  • You'll be able to choose from the Yealink W52P Dect & Base, Cisco 8841 or Polycom VVX 450.

Free 60-day Voice Calling in Microsoft Teams Trial 

  •  Integrating Voice Calling with Microsoft Teams via Direct Routing means you'll be able to do more, using one unified system. Your internal and external calls, audio and web conferencing, screen and file sharing will be accessible from one place, streamlining your communications experience and your ability to work remotely.
  • Integrating voice calling into Microsoft Teams means you'll have full access to all your communication tools, wherever you are. So, your team can work flexibly without hindering productivity. You'll skyrocket collaboration and be able to depend on the dedicated team at CMM Telecoms for any support you need.
  • You'll be able to say goodbye to the hassle and costs of PBX maintenance, with a cloud-based phone system fulled managed by the experts at CMM telecoms.