BlackberryTips & support

Blackberry’s BBM update: More secure than ever before

Blackberry’s BBM update: More secure than ever before

Blackberry has enhanced the privacy and control features of it’s messaging app BBM for users on Android, iOS and Blackberry devices. Two key updates include ‘Retract‘ and ‘Timer‘. With Retract, you’ll now be able to delete sent messages from the recipients device, giving you full ownership over what you share through BBM – even after it leaves your phone. And with Timer, you can now control how long your contacts can view shared messages, pictures or location information, features that were previously only available to those with a BBM subscription.

“Building on the renowned immediacy, reliability and security inherent to BBM, the new release provides unmatched level of privacy and control to BBM users without any subscription fees,” – Matthew Talbot, SVP, BBM.

In addition to Retract and Timer, you’ll also be able to access Private Chat and Edit features. Allowing you to remove names and avatars from the chat window and edit messages you’ve sent to a contact. Finally, BBM users with Android, iOS and Blackberry 10  devices can also forward messages from one to chat to another, and enjoy general performance improvements and bug fixes. While the following updates are dependent on your operating system:

Android

  • Mute notifications for multi-person chats
  • Scroll through all pictures shared within a 1:1 or multi-person chat
  • Android 6.0 (Marshmallow) support
  • Improved BBM Voice call quality
  • Option for users to save pictures taken during BBM chat to device

iOS

  • Enhanced look and feel for the chat screen
  • Capture and share larger videos with enhanced video sharing
  • Multi-select mode: delete, retract, or forward multiple messages at once
  • Improved BBM Voice call quality
  • Option for users to save pictures taken during BBM chat to device

BlackBerry 10

  • Delete messages from just your view of the chat
  • Retract and edit messages in group chats
  • Option to retract all messages in a chat when it ends

Please note

If you are currently a BBM subscriber, your subscription may not end automatically when you update BBM in your app store. If it was purchased on a different platform from the one you are currently using, cancel it through the following process:

– On iOS: Simply don’t renew your subscription, and it will cancel automatically.

– On Android: Access the Google Play Store, tap on the menu button in the top left, access My Account, go to Subscriptions, and cancel.

– BlackBerry 10: Access BlackBerry World, go to my world, access Subscriptions, and cancel.

If you are a CMM Customer and would like any assistance, please do not hesitate to contact our support team: 01252 854352 or email support@cmmtelecoms.co.uk.